Help centre

How can we help?

194 answers with every step, in plain language.

Type it the way you'd say it: “can't log in”, “no email”, “change belt”.

Most asked questions

How do I create an account?The confirmation email never arrives. What do I do?How do I check in?How do I ask for my belt to be checked?How do I put BJJ Square on my phone like an app? (iPhone)I can't find my gym, why?How do I claim my gym?How do I get the Verified check on my gym?I can't log in

All topics

Getting started

What BJJ Square is, how to create your account, how to log in, how to change the language and how to put the site on your phone.

18 questions

Your profile

Photo, username, belt, promotions, card and competition results: here is how you fill in your profile and who sees it.

33 questions

Training, check-ins and badges

How to log your training, how points and badges work, and what your coach sees.

26 questions

Finding a gym

How to look for a gym on the map, what to do when you can't find it and how to submit a new one.

19 questions

Events, seminars and competitions

How to find open mats, competitions, seminars and camps, how to post an event and how to add your competition results.

17 questions

Finding training partners

How to post your listing, how to answer somebody else's and what to do if nobody answers you.

10 questions

For gyms and coaches

How to get your gym on BJJ Square, how to take charge of its page and how to use the management dashboard, explained step by step.

45 questions

Something isn't working

Find the sentence below that sounds most like your problem: for each one you get the most likely cause and the steps to try, in order.

26 questions

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